Director, SHARES Enterprise Services
Adamh Board Of Franklin County
Columbus, OH
Full-time
Education
Posted on September 1, 2018
ADAMH Board of Franklin County Director, SHARES Enterprise Services
- Oversees and directs shares business process requirements; analyzes structure and flow of work and data that support needs
- Evaluates possible solutions and implements and/or recommends solutions that support the mission of adamh.
- Supervises and coaches membership services administrator and the shares business analyst.
- Performs project management and participates on project teams.
- Oversees technical support problem resolution.
- Oversees system administration activities.
- Oversees and directs the development, monitoring, and reporting of testing protocols.
- Creates and maintains standards, procedures, and documentation related to area of responsibility. Monitors system changes and administers access to systems.
- Creates, develops and oversees processes, protocols and procedures, ensuring compliance. Ensure project success and user needs are identified and met.
- Participates in/on a variety of meetings, groups, and/or committees.
- Prepares project proposals and budgets.
- Participates in recommending budget items.
Core Competencies/Demonstrated Skills:
Education: Bachelor's Degree in Business Administration, Business Systems Computer Science, Information Technology, Computer Information Systems or a related field.
Experience:
- Three years of systems administration in behavior health care management is required.
- One year of supervisory experience preferred.
- Excellent oral and written communication skills and strong customer service skills.
Equal Opportunity Employer