Customer Service/Clerical

Lakes Disposal   Fox Lake, IL   Full-time     Administration / Clerical
Posted on June 3, 2020

This full time position blends customer service and clerical/office duties. You will be the first-line of contact with our customers, setting the tone for how our company and services are experienced. Qualified candidates must be customer service-centric with polished verbal and written communication skills. Individuals must be detail-oriented, analytical thinkers and problem-solvers, flexible and adaptable to change, possess strong PC skills and knowledge, and have the ability to learn quickly.

Skills/Competencies:

  • Commitment to strong customer service skills exhibiting a courteous telephone etiquette, patience and professionalism
  • Strong listening with positive and professional telephone skills.
  • High attention to detail and ability to work calmly under pressure.
  • Ability to independently assess situations, resolve problems, and communicate solutions.
  • Self-starter with ability to frequently prioritize and organize own workload; able to multi-task.
  • Demonstrable responsiveness and reliability, as attendance is an essential function of the position.
  • Must be a TEAM PLAYER and perform additional responsibilities, as required.

Experience/Education:

  • High School Graduate or GED.
  • 1 year minimum of call center/telephone customer service experience.
  • PC proficiency in Windows-based applications and internet skills.

Individuals would need to pass a drug test and background check prior to employment. Rate of pay based upon experience. Includes vacation and paid holidays. We look forward to hearing from you.