Los Angeles Times

2300 E. Imperial Highway
EL Segundo , CA
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Data Entry Representative

Los Angeles Times
EL Segundo, CA Full-time
Posted on December 1, 2018

Overview

Act as the System Representative for Circulation System Operations.  Responsible for performing data entry work using a computer and appropriate software, entering, updating, reviewing, researching, verifying and/or retrieving data into/from various systems, and ensuring the accuracy and confidentiality of information recorded. Performs other related duties as assigned.

Responsibilities

  • Accurately enter Subscriber data into DSI while maintaining data entry requirements by adhering to data program techniques and procedures.
  • Maintains, reviews and processes Subscriber information into DSI via queues by interrogating data for deficiencies; resolving discrepancies by using standard procedures before processing.
  • Responsible for posting and interrogating Mather price increase files weekly, Estimated customers 156,000 annually with a revenue impact of $174,000.
  • Maintains both internal and external customer confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed to attain company goals.
  • Recommends process improvement techniques to System Operations Manager for continued best practices approach.
  • Escalates any system issues and department challenges to System Operations Manager and make recommendations of potential solutions.
  • Understand the importance of PCI compliance and act to ensure PCI compliance is maintained.
  • All other duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Strong data processing skills – typing skills of 40 wpm and 10 key by touch.
  • Must be able to operate a personal computer and be proficient at using Microsoft Office Word, Excel, and Outlook.
  • The individual must be detail orientated, and possess the ability to follow the flow of business transactions.
  • Must possess the ability to multi-task and have time management skills.
  • Must possess the ability to troubleshoot and problem solve various inquiries as needed.
  • The individual should also possess excellent interpersonal and verbal communication in order to interact with internal and external customers.
  • Must be willing to work a flexible work schedule with rotation weekend hours and holidays.