Client Support Specialist - 1st Century Bank
1st Century Bank, a division of MidFirst Bank, is a full service community bank catering to small to medium size businesses and professionals in Los Angeles. The Bank’s core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exception customer service. We tailor financial strategies to meet the unique needs and business demands of our clients. Our clients are real people, with real dreams, and their success is our greatest achievement. For more information, please visit our website at www.1cbank.com.
A Client Support Specialist should be knowledgeable of all Bank services and products and is trained to promote and deliver services, to include, but not limited to deposit accounts, existing loans, funds transfers, wire transfers, stop payments, and statistical information.
Responsibilities include:
- Processing outgoing domestic, international and foreign currency wires
- Process NSF or Overdraft report and submit with the decisions to management.
- Process central operations/middle office originated entries that require further processing within the bank.
- Assist with review of Remote and Mobile Deposits daily.
- Monitor correspondent account balances to insure proper balances are maintained.
- Process third party vendor charges.
- Prepare accurate reports required by the regulatory agencies related to wire transfers.
Position Requirements:
- Minimum of 3 years of central operations experience in a similar financial environment;
- High school diploma or equivalent required with some college business courses preferred;
- Excellent customer service skills;
- Knowledge of bank processes;
- Excellent written and oral communication skills;
- Excellent PC skills
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Stay Connected - Join our Talent Community!
Job ID:10758